Frequently Asked Questions

Comply is a digital platform designed to simplify accounting management and regulatory compliance through integrated solutions for 

• electronic invoicing, 
• document management, 
• automated accounting processes and 
• VAT compliance.

The platform is always up to date with current regulations and improves the visibility, management and administration of corporate accounts.

As a cloud-based Software-as-a-Service (SaaS) solution, Comply is fully compatible with the major international electronic invoicing systems, such as the Italian SDI and Peppol.

Key services and features

Thanks to its specialized services and Peppol and EDI accreditations, Comply can ensure that your company complies with tax and accounting regulations, at both European and global levels.

With Comply, your organization can count on:

• full regulatory and tax compliance;
• greater efficiency in accounting processes;
• reduced errors and processing times;
• complete peace of mind in corporate reporting.

Administration and management

Comply optimizes administrative productivity by enabling you to monitor workloads, automate accounts payable and accounts receivable processes, and manage electronic invoices from various digital channels.

The platform uses advanced Artificial Intelligence (AI) and Machine Learning (ML) technologies to automate recurring tasks,  minimize errors and identify new ways to save money and improve accounting accuracy.

Global electronic invoicing

Comply complies with the international electronic invoicing regulations and interoperates seamlessly with the major platforms such as SDI, PDP, Peppol, etc. It is always up to date with the latest standards, including ViDA.

The platform facilitates:

• internal reporting (managing workloads, cash flows, cost centres, deadlines, approvals, discrepancies, forecasts);
• external reporting (providing automated and simplified regulatory and tax compliance).

Control and access securely from anywhere

With Comply, you can:

• manage accounts payable and receivable, as well as all related documents, in real time from any device;
• monitor costs, approvals and cash flow at any time via the web or mobile app.

The cost of the platform varies according to your company's specific needs and the customized features required.

Contact us for a tailor-made quote.

Our team of experts is always available to help you find the solution that best meets the needs of your business and its growth.

Comply scales with your company.

International electronic invoicing is the digital process of issuing, transmitting and receiving invoices between companies in different countries. It enables the automated exchange of foreign tax documents while complying with each country’s technical and regulatory standards.

The aim is to ensure interoperability between systems, transaction traceability, and compliance with international VAT regulations.

ViDA (VAT in the Digital Age) is the European Union's initiative to modernise VAT management by digitizing invoicing and reporting processes, especially for cross-border transactions.

The project involves the mandatory adoption of electronic B2B invoicing within the EU and the near real-time transmission of VAT data to national tax authorities. ViDA aims to create a harmonised e-invoicing and digital reporting model valid throughout the EU, reducing regulatory complexity and compliance costs for businesses operating in multiple markets. On the government side, it will help to close the 'VAT gap' , i.e. the difference between the amount of VAT actually collected by the various national tax offices and the amount of VAT invoiced in each country.

To ensure interoperability, data security, and compliance with the new European requirements, companies will have to adapt their systems.

Thanks to its multi-channel architecture, Comply can handle electronic invoices from foreign suppliers in all the main international formats. The platform receives documents from SdI (Italy), the Pan-European Public Procurement Online (Peppol) network, EDI networks, and national platforms.

The most widely used formats globally are:

• UBL XML (Universal Business Language),
• UN/CEFACT CII (Cross Industry Invoice),
• PEPPOL BIS 3.0 (Business Interoperability Specification),
• ZUGFeRD / Factur-X,
• EDIFACT (Electronic Data Interchange For
• Administration, Commerce and Transport),
• ANSI X12 (USA) (American National Standards Institute),
• XRechnung (Germany).

Comply automatically integrates these standards, ensuring full interoperability between ERP systems and government platforms.

The European standard is EN 16931, which defines the semantic and technical structure of foreign electronic invoices. All EU countries that have adopted electronic invoicing for business-to-government (B2G) or business-to-business (B2B) transactions must comply with this model. The most common formats that comply with the EN 16931 standard are UBL, CII, Peppol BIS 3.0 (CIUS), Factur-X and XRechnung. This ensures uniformity, interoperability and regulatory compliance across the European Union.

Electronic invoicing with foreign countries and suppliers offers companies operating internationally numerous advantages.

Adopting international electronic invoicing means:

• simplifying tax compliance between different countries,
• reducing operating and administrative costs,
• eliminating manual errors and delays,
• improving integration between ERP systems and global suppliers,
• accelerating payment and reconciliation times.

Furthermore, adopting electronic invoicing promotes the digitization of your company’s foreign financial processes, ensuring greater transparency in cross-border transactions and contributing to more efficient and secure management of international trade relations.

Peppol (Pan-European Public Procurement Online) is an international network that facilitates the secure exchange of electronic documents between businesses and public sector organizations. Based on common standards, Peppol guarantees interoperability, security and traceability throughout Europe and in many other countries.

As a Peppol-certified Access Point, Comply allows you to send and receive invoices that comply with European and international regulations in a direct, automated and secure manner.

No. In addition to EDI (Electronic Data Interchange), Comply supports all transmission channels required by international standards. The platform integrates EDI, Peppol, SdI, and other national networks and automatically adapts exchange formats such as AS2, FTP, API, and XML. This ensures maximum flexibility and operational continuity, even in the most complex of global supply chain processes.

• France: Factur-X, UBL, CII (EN 16931 standard)
• Germany: XRechnung, ZUGFeRD
• Spain: Facturae, UBL, CII, EDIFACT
• Italy: XMLPA (SdI)
• Poland: Peppol BIS 3.0, UBL 2.1, CII
• Belgium: Peppol BIS 3.0
• USA: ANSI X12 810

Although each country sets its own rules, they all share the goal of standardizing electronic invoices for international transactions and ensuring VAT compliance.

eReporting is a digital system that automatically transmits electronic invoicing data to the tax authorities. It was created to increase transaction transparency, reduce VAT evasion and improve corporate compliance.

Unlike other control models, eReporting does not interrupt the invoicing process: companies continue to exchange invoices in their chosen electronic format, and send a report of the mandatory data to the government.

eReporting is based on a digital platform, either public or certified, that receives electronic invoice data. The platform then validates the files and transmits them to the tax authorities in the required format.

The process is fast and automated, enabling suppliers and customers to complete the B2B invoicing cycle without interruption. Companies only need to ensure that the transmitted data is correct and sent within the established deadlines.

The term ‘eReporting’ refers to the electronic transmission of a tax report. This report contains essential invoice data, such as suppliers, customers, purchase dates, amounts and VAT. The aim is to inform tax authorities about transactions in real time, thus enabling faster and more accurate checks.

eReporting offers businesses several benefits:

• it reduces the risk of manual errors and duplication,
• it accelerates tax audits and reconciliations,
• it simplifies VAT compliance,
• it improves compliance, thereby reducing the risk of penalties.

It also enables companies to digitize their reporting processes and optimize their administrative workflows.

The requirements for eReporting vary from country to country. In Europe, for example, countries such as France and Spain have already introduced eReporting models for B2B electronic invoicing.

Other countries are planning to adopt similar systems to harmonize tax controls and promote digitization. Companies operating internationally must constantly monitor local regulations to ensure compliance in countries with decentralized electronic invoicing systems.

The required data for eReporting depends on the regulations of each country, but generally includes the following:

• supplier and customer data (VAT number and address),
• invoice date and number,
• description of the line items,
• taxable amounts, rates and VAT,
• any discounts or credit notes.

The tax authorities define specific technical formats, often XML or UBL, with which companies must comply. To avoid rejections and delays in transmission, it is important to verify that the data is complete, correct and up to date. Many companies choose to integrate eReporting directly into their ERP systems, or use a specialized provider to automate the process and ensure compliance.

In accounting, the accounts receivable cycle covers all operations that generate revenue for a company, including issuing invoices, managing payments, monitoring receivables, and accounting reconciliation.

Automating this accounts receivable cycle simplifies these processes, reduces errors and speeds up collection times. A SaaS platform such as Comply makes accounts receivable management more efficient, secure and compliant with current regulations.

Automating the accounts receivable process allows you to:

• Reduce operating times and costs.
• Improve accuracy in B2B electronic invoicing.
• Optimise cash flow and credit management.
• Ensure compliance with EU directives and standards, such as the VAT Directive and the ViDA Directive.

Comply issues and transmits electronic invoices in accordance with national and European regulations.

It uses standard formats, such as PEPPOL BIS and certified channels to ensure secure and traceable deliveries. It manages internal, national and cross-border flows to ensure consistent and accurate accounts receivable invoicing.

The platform automates the entire process, including:

• Data extraction and integration with ERPs such as
• SAP ECC and S/4 HANA, Microsoft Dynamics 365 Business Central and Sage.
• Automatic verification of VAT data consistency.
• Issuing, transmitting and monitoring invoices.
• Managing errors, notifications and payment reminders.

Comply automates customer invoicing to support accounts receivable. Thanks to regulatory-compliant digital archiving and native integration with your company's ERP system, your data is always available and secure, and ready for tax management. This reduces the operational burden, enabling finance teams to focus on strategic activities.

Automating the accounts receivable process offers clear advantages:

• Greater efficiency in credit management.
• Reduction in manual errors.
• Improved cash flow.
• Continuous compliance with EU and local regulations.

Software as a Service (SaaS) is a cloud computing model that enables you to securely use applications and host your data with a provider, without having to install or manage software (and related hardware) internally.

With the SaaS model, companies only pay for the service they use, reducing costs related to infrastructure, maintenance and updates. With a SaaS cloud platform like Comply, the provider guarantees system availability, security, and high performance, enabling users to access the system at any time from any device.

The cloud-based SaaS model offers flexibility and ease of management. Companies can use advanced software without making initial investments in hardware or expensive licences.

Continuous system updates, regular data backups, reduced downtime and ongoing maintenance managed by the provider ensure greater operational efficiency and better cost control.

By managing the entire cloud infrastructure, Comply allows companies to focus on higher-value activities.

With its fully cloud-managed solutions, the platform eliminates the need for installation, maintenance and technical support, reducing costs.

The result is increased productivity, reduced IT costs and simplified digital management of accounting and administrative processes in the cloud.

Yes.

Comply's SaaS platform is designed to grow with your business. You can easily add users, locations, or features while maintaining consistent performance and security levels. Similarly, you can reduce usage when your operational needs decrease, paying only for what you need.

Cloud security is a priority for Comply. Data is stored in data centres located across the European Union to ensure operational continuity and compliance with privacy regulations.

Even in the event of a data centre failing or being damaged, the system remains active and data remains accessible, ensuring protection, reliability, and GDPR compliance.

Yes.

Comply is an accounting SaaS platform for accounting that enables you to manage administrative and accounting processes digitally and securely.

It integrates document management, electronic invoicing and reporting are integrated into a single cloud solution, reducing time and operational complexity.

AP automation is a digital process that transforms the management of supplier invoices and purchase invoices, from receipt to accounting entry.

It involves digitizing paper documents, intelligently reading data, automatically managing invoice assignment and approvals and any disputes, and integrating with management systems. This saves time, and reduces errors and operating costs.

Comply centralizes supplier invoices in a single digital dashboard, regardless of their format or country of origin. Using generative AI and advanced optical character recognition (OCR) technologies, Comply also converts paper or PDF invoices into structured data, ready for automatic processing. 

• Receipt from international platforms: once acquired, invoices and documents can be managed digitally thanks to a standardized display that is easy for anyone to understand
• Approval workflow: the platform performs automatic checks and corrects data by comparing it with that in the ERP system. The supplier cycle becomes fast and efficient because, through Comply, invoices are assigned and approved by managers or designated personnel, and each step and event is tracked. 
• Automatic registration: Comply guarantees the direct registration of 100% of your supplier invoices in your ERP. 

The result is a simplified workflow, from receipt to registration of invoices, leveraging automation to achieve greater efficiency and regulatory compliance.

Yes.

Comply uses generative artificial intelligence (AI) models to read and interpret complex documents, even in unstructured formats. IDP (Intelligent Document Processing) is used for digitization, transforming paper and PDF invoices into searchable and processable data so they can be treated as electronic invoices, even if they are from foreign suppliers.

It is an automated process that verifies, approves and sorts incoming invoices. Comply automatically identifies discrepancies and manages exceptions by comparing  supplier invoice data with purchase orders, contracts and transport documents. This reduces the need for manual intervention and speeds up approval times.

With Comply, approval management is immediate. The administrative department can assign invoices or documents for approval directly to the relevant person, or set up automatic assignment in the process configuration. Approving manager can access their reserved area via  the mobile app or desktop and check priorities to avoid missing deadlines.

Once a supplier invoice has been validated and approved by the system, it is automatically recorded in the ERP system or company management system. Comply integrates natively with the leading ERPs, such as SAP ECC, SAP S/4 HANA, Sage, and MD 365 Business Central, to ensure traceability and compliance with tax regulations, while reducing the risk of errors and delays.

• Shorter processing times for received invoices .
• Reduced risk of errors and fraud.
• Greater transparency and control over costs.
• International regulatory compliance.
• Human resources are freed up for strategic activities.

Comply's generative AI improves the accuracy of data extraction, recognizes complex contexts and normalizes heterogeneous formats. It enables you to transform accounts payable documents, transport documents, or receipts into structured data, ready for automation, even when they originate from different sources or countries.

Yes. Comply receives supplier invoices from all over the world, regardless of their format or their delivery channel. This provides a single point of access for completely digital management of incoming invoices, even in complex international scenarios.